Contact centers are under more pressure than ever. Customers expect instant, personalized support across channels, while leaders must control costs and keep agents engaged. Contact center automation tools sit right at the intersection of these demands, helping you do more with less while actually improving the customer experience. By leveraging Contact center AI for modern support and Virtual Agent Assist Reducing Workload, organizations can streamline workflows, boost agent productivity, and de [...]
The Board of Directors of S. Alam Group sits at the centre of one of Bangladesh’s most diversified business portfolios, spanning steel, cement, edible oil, textiles, logistics, petrochemicals, power generation, hospitality, insurance and capital markets. For investors and strategic partners, understanding this leadership structure is essential to understanding how the Group delivers scale, stability and long-term value.Led by Founder, Chairman and Managing Director mohammad saiful alam and Vice [...]
Founded in 1985, the S. Alam Group has carved a niche for itself as a leading business conglomerate in Bangladesh. With its headquarters in Chittagong, this dynamic group has grown exponentially, incorporating diverse industries under its umbrella, including trading, manufacturing, and financial services. The journey of S. Alam Group is a testament to its commitment to excellence, innovation, and sustainable growth, making it a pivotal player in Bangladesh's economic landscape. (s alam group) [...]
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